The idea behind PNW Cycled has been in the back of our minds since we started PNW Components. We always wanted our company to be about the rider, getting you products that worked flawlessly at a fair price. A major component of being able to deliver on this promise is through online sales. This allows us to cut out distributor price mark ups and have a one on one relationship with our customers. While e-commerce can be a great way for customers to shop, there is always a small window for error in finding the right size and fit. What this means is we facilitate a few product exchanges each month.
We will always swap out product if it doesn’t fit your bike, but what happens to those perfectly functional posts once they come back to us? This is where PNW Cycled comes in. We whole heartedly believe that any small steps we can make towards a circular economy are necessary ones. Knowing how much product gets thrown away in this industry just because it doesn’t look brand new is never something that has sat right with us.
We have a team at our warehouse meticulously checking each returned post that comes back, refurbishing when needed and giving them a chance at a second home. Plus, we back up each purchase with a 1 year warranty.
We are constantly looking at ways we can make small steps towards a better future so generations after us can enjoy shredding on this planet. We know this is only one small step in a huge global picture and selling used gear is hardly a new idea. But we will keep pushing our brand to think of more sustainable methods along our journey. Thank you for being on this ride with us!